Refund Information

If your event is cancelled, you will receive an automatic refund from the official ticketing company for the event. There is no action required if you purchased your tickets online or by phone. Box office sales are addressed below.
For shows that have already announced a rescheduled date, you will receive an email from the ticketing company with instructions on how to refund your tickets. You will have 30 DAYS from the time the email is sent to you to request your refund. Tickets purchased AFTER the rescheduled date has been announced will not be eligible for this refund.
If your show hasn’t announced a new date yet, please hold on to your tickets. You will be receiving an email notification from the ticketing company when the show is rescheduled, along with options on how to request a refund should you choose not to attend the rescheduled event. Note that if you wish to attend the rescheduled show, your original tickets will remain valid for the new date.
If you purchased tickets in-person at the box office, Our box offices remain closed due to COVID-19 – when it is safe to re-open them we will share updates on social media and this website when you can come to our venues in person for a refund for your postponed or cancelled show.